Data Deletion

How to delete your account

From any device where you're signed in:

1. Sign in to Ipsomap and open Settings.
2. Go to the Account tab and scroll to the Delete account section.
3. Click Delete my account, type delete-forever in the confirmation field, and confirm.

Want a copy first? Use Settings → Data → Export to download a JSON of everything we store.

What gets erased

• Your profile (name, email, birth date, location, relationship status, preferences).
• All your entries: watches, contacts, recommendations, watchlist, discovery dismissals.
• AI-generated taste summaries, insights, and recommendation reasoning attached to your user id.
• Cross-domain tags and links between your entries.
• Any active subscription is cancelled and your Stripe customer record is deleted — future billing stops immediately. Past transaction records (charges, invoices) are retained by Stripe under its legal tax and VAT retention obligations, as permitted under GDPR Art. 17(3)(b); they are not accessible from your account after deletion.
• Your Supabase auth account itself, including connected OAuth identities (Google, Facebook).

Exception: security audit events (auth failures, encryption state changes, account deletion itself) are kept for 90 days in an anonymised form (your user id is detached and set to NULL) to support fraud and incident investigation, as permitted under GDPR Article 6(1)(f). They contain no entry data.

Can't access your account?

If you've lost access to your account (forgotten password, lost 2FA, compromised email), send us a deletion request from the email you signed up with via the contact page. We respond within 30 days as required by GDPR Article 12(3).

Timeline

In-app deletions are immediate and irreversible: the database cascade runs within the same request, so your data is gone before the page reloads. Stripe-side deletion (customer record, cancellation) happens in the same request as a best-effort call; if it fails, the account still deletes and we retry the billing cleanup via an operator alert — contact us if you spot a stray charge.